• English
  • Japanese
  • Deutsch
  • Français

Frequently Asked Questions

In this page, you can see several frequently asked questions listed as follow showing you the solution to the problem when using Photo Data Recovery.
  • Q1: What types of data can I recover with Photo Data Recovery?

    You can recover photos, videos and music with Photo Data Recovery. You are allow to restore music, photos (JPG, TIFF/TIF, PNG, BMP, GIF) and videos (MP4, 3GP, AVI, WMV, M4V, MOV, MPG, SWF), and so on.

  • Q2: Why I can't recover data with the trial version of Photo Data Recovery on my PC?

    I am so sorry to tell you that the trial version of Photo Data Recovery only can scan and preview your photos. But if you want to recover all your deleted data, you can purchase the full version version and get the registration code to activate the program.

  • Q3: How many photos can I recover one time?

    Once you purchased Photo Data Recovery, you can recover as unlimited photos, music and videos as you like. You are allowed to batch recover the files with ease.

  • Q4: What are the system requirements of Photo Data Recovery?

    Supported OS: Windows 8 /Windows 7/Vista/XP (64&32 bits)
    CPU: 1 GHz (32 bit or 64 bit)
    RAM: 256 MB (1028 MB Recommended)
    Hard Disk: 1 GB or more

  • Q5: Can I recover other data back to my computer with Photo Data Recovery except for videos, music and photos?

    I am sorry that you can't. Photo Data Recovery allows you to recover only media files like videos, music and photos. If you want to recover other files, you can try using Data Recovery Wizard.

Please kindly Contact Support via the Email below if you are facing problems that are not listed, and we will reply you in within one working day.
TransPhone Myjad TransPhone

TransPhone is a smart tool to synchronize your iPhone music, videos, apps to your computer. Free download the latest version of TransPhone below.

  Download (Wins)   Download (Mac)